When 75 percent of your customers own PCs and 50 percent are regular Internet users, seizing the opportunity to reduce costs while appealing to a growing techno-hip customer base makes good sense.

Dallas-based Capstead Inc., the mortgage servicing arm of $10 billion- asset Capstead Mortgage Corp., became a beta site for CheckFree's electronic bill presentment system, called E-Bill, in January. "We saw long-term opportunities that we believe the Internet (will) provide in terms of interfacing with our customer base," says Robert Meachum, vp of investor reporting at Capstead.

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