Economic and market pressures may be barking at their heels, but a McKinsey & Co. survey shows company executives, including those in financial services, still see a wide gulf between what their IT organizations provide and what they are capable of doing to merge technology goals with business priorities. In its third-annual survey, McKinsey found a great deal of pessimism about whether firms will find a way to bridge IT investments with business strategy to foster innovation and support long-term investments in areas like sales-force improvement and supply-chain management.
The consultancy found 67 percent of both IT and company management executives believed each should be tightly coupled, but only 22 percent felt they could describe their organizations in that fashion today. Even worse, two-thirds of the respondents felt their companies were “at risk” of disruption of new information- and technology-based products and services (think iPhone and Facebook). And fewer than half felt their firms “well prepared” to meet those risks.