Citizens Bank in Providence, R.I., the retail bank unit of Citizens Financial Group, promoted three employees to vice president and hired one at that rank.

Steven A. Girard, Susan G. Lombardi, and Kevin J. Plunkett got the promotions.

Mr. Girard, a 14-year employee, is the manager of production control for Citizens Services Group, which used to be called the customer service group. Ms. Lombardi is in the bank's commercial lending department. Mr. Plunkett works in international banking; he was hired last September from Asia American Bank and Trust in Boston, where he was a vice president.

The new hire is Gary J. Heidel, who joined the business banking group. Mr. Heidel came from Westminster Development Bank in Providence, R.I., the bank subsidiary of Textron Financial Corp.; he was a division manager.

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