Consumer banking
Consumer banking
-
Bank branches are continuing to lose their luster as consumers rely on online and mobile channels, according to a new report.
April 28 -
Regions Financial will pay a $7.5 million fine after the Consumer Financial Protection Bureau said it charged consumers illegal overdraft fees on checking and payday-loan-like accounts.
April 28 -
Tom Swidarski, former Diebold CEO, has made a sizable investment in the bank technology equipment and services provider Bancsource, the company announced Tuesday.
April 28 -
Student advocates and lawmakers are renewing calls for loan forgiveness after Corinthian Colleges announcement Sunday that it will close its remaining campuses.
April 28 -
Debt sales are broken. Brokers, buyers and sellers offer books of debt that may be double- or triple-sold, lack documentation, or even be illegally originated.
April 28 -
The CFPB is purging the dark corners of debt collection and buying. It's a revolution that's been a long time coming.
April 28 -
Merchants Bancshares in South Burlington, Vt., has agreed to buy NUVO Bank & Trust in Springfield, Mass.
April 28 -
A step-by-step look at GE Capital's breakup plan and its likely aftermath, including recent comments by bankers who may be looking to buy various parts.
April 28 -
Digital upstarts are out to steal traditional banks' customers by taking the hassle out of everything from account opening to borrowing. Its tough to compete with banks' resources and brand recognition, but these new mobile competitors are adamant that they can win on customer experience.
April 27 -
Here's our annual list of the most profitable 200 publicly traded community banks and thrifts, with an analysis of how they are managing to outperform peers. The ranking is based on three-year average ROE.
April 27 -
New York Attorney General Eric Schneiderman is urging banks to reevaluate how they use credit bureaus like ChexSystems, after his investigation found that inaccurate data reported by banks is preventing some consumers from opening checking and savings accounts. Three banks already have agreed to modify their use of ChexSystems in screening potential customers.
April 27 -
For all their talk, banks are still sorely lacking when it comes to creating a great user experience in their digital channels, as this unhappy customer can attest.
April 27 -
With the role of the chief financial officer being redefined since the financial crisis, we asked CFOs at banks across the country, from Stock Yards' Nancy Davis to Comerica's Karen Parkhill, about what parts of the job they most enjoy, which tasks are taking up more time now than in the past, where they wish they could spend more time and, finally, what they would tell themselves at the beginning of their careers. Here are some of their responses.
April 27 -
With low rates tempting more home owners to refinance and relaxed down payment requirements spurring more home sales, bankers are more optimistic about mortgage lending than they have been in some time.
April 27 -
Another quick illustration of why bank customers and regulators are demanding that the U.S. move to a real-time payments system.
April 27 -
Carolina Premier Bank in Charlotte, N.C., has recruited Timothy C. Key to be its new chief lending officer and Carrington S. "Cash" Canada as its chief credit officer.
April 27 -
Signature Bank in New York is poised to start lending to city governments. The move is well-timed; the wind-down of GE Capital removes a competitor and provides Signature with a chance to buy assets and hire salespeople.
April 27 -
Sun Bancorp in Mount Laurel, N.J., swung to a profit thanks to branch closings and other expense reductions.
April 27 -
Old National Bancorp in Evansville, Ind., missed first-quarter expectations as merger-related and streamlining expenses negated many of the benefits from recently completed acquisitions.
April 27 -
As a pawnbroker for over 26 years and a former president of the National Pawnbrokers Association, I am alarmed and dismayed by the recent wave of banks terminating their relationships with pawnbrokers.
April 27








