FRANKFURT -- Germany's largest bank, Deutsche Bank AG, has signaled a drive to cast off its negative image as an aloof powerhouse by softening its approach to customers.
During a speech in Frankfurt Monday night, chief executive Hilmar Kopper admitted that the bank had often been arrogant in dealings with customers.
"We could raise our domestic business volume by 25% if all staff could get used to greeting every customer pleasantly," he told the Frankfurt Marketing Club.
JPMorganChase and Bank of America raised concerns about the proposed removal of risk-weighted assets from the denominator of the short-term wholesale funding component of the GSIB surcharge — changes backed by Goldman Sachs and Morgan Stanley.
House Speaker Mike Johnson, R-La., reportedly plans to send the recently passed housing bill to the White House on Monday, starting a 10-day clock for the president to sign the bill.
The global payments platform, which recently expanded to the U.S., also plans to build new autonomous finance and agentic commerce products.
A new lawsuit seeking class-action status alleges that FirstBank Puerto Rico knowingly facilitated Jeffrey Epstein's sex trafficking operation by failing to enforce basic anti-money-laundering and know-your-customer rules.
Pinnacle Financial Partners' headquarters is moving to a new 25-story office tower in Midtown Atlanta; New Jersey-based Provident Bank appoints Adriano Duarte to succeed Thomas Lyons as chief financial officer; Binance will shut down services for customers in France, Italy, Spain and Poland after the exchange withdrew its MiCA licence application in Greece; and more in this week's banking news roundup.
The bank is part of a trend of financial institutions trying to streamline a complicated industry that paper has dominated for years.
