Bank CEOs and IT executives take note: Before embarking on another merger and acquisition that will require tackling tough technology combinations, study how GMAC Commercial Mortgage sails through merger after merger with nary a glitch.

Technology tends to be the Achilles heel of bank mergers and acquisitions. Too frequently, failure to meet earnings targets and expense reductions promised to Wall Street analysts just months before are pinned on information technology departments and their inability to smoothly merge different platforms and other communications systems.

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