Fiserv Inc.'s Orlando-based CBS Worldwide unit has started Fiserv CBS Direct Bank, a servicing operation for banks that offer access through channels other than branches.
The unit, part of Fiserv's ePrime division dedicated to virtual banks, offers technology, consulting, and support to virtual banks. It offers the Fiserv Connect3 Internet banking platform; telephone banking; automated teller machine, point of sale, and debit processing; kiosk support; and brokerage and insurance processing solutions. It also offers core bank processing and customer information management through the Fiserv Comprehensive Banking System.
Fiserv entered the direct bank market two years ago by providing the technology platform for President's Choice Financial, a direct bank launched in Canada by Canadian Imperial Bank of Commerce and the Loblaws grocery chain.