To hear Premier Lending president George Phelps tell it, what's been said of most traditional banks regarding their relatively late start getting up to speed, technologically speaking, with nonbanks is true-and it's doubly so in the mortgage banking segment.

Phelps attributes the lag to a high percentage of executives that have risen up through the ranks from positions as underwriters, loan originators, processors and other areas that have seen very little innovation in workflow over the years.

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