Citigroup Inc.'s renewed focus on integrating its Internet banking operations appears to have botched up its first, well, integration of the New York financial company's two electronic banking programs, Direct Access and Citi f/i.

In June, Citigroup announced it was unplugging Citi f/i, its standalone, retail online bank introduced in August last year, and folding it into Direct Access, its established, full-service Internet service.

Subscribe Now

Access to authoritative analysis and perspective and our data-driven report series.

14-Day Free Trial

No credit card required. Complete access to articles, breaking news and industry data.