President and CEO, First Bethany Bank & Trust
Talk to Jane Haskin about the responsibilities that go into being CEO of First Bethany Bank & Trust and you get a microcosm of the business of banking: one part account officer, one part technology advocate, one part head of operations. But ask what makes her job special and the talk turns to people.
While she wears many hats, Haskin says she makes sure to carve out time to mentor her employees. She tells of reaching out to a hard-working loan assistant to suggest that she take advantage of a tuition-reimbursement program for staffers pursuing banking-related degrees at public universities.
"I asked her if she had any college hours and her reply was she wasn't a very good student in high school and had decided against college," Haskin says. "I told her I was very impressed with her work knowledge and asked if she would consider going to college and taking some classes that might help her become a credit analyst."
The loan assistant was touched by Haskin's suggestion. "No one had ever told her they thought of her as a smart person," Haskin says.
On bank matters, Haskin is committed to upgrading technology. The bank rolled out mobile remote deposit checking in 2013, and up next is a push to implement person-to-person payments.
She is confident these investments are paying off, estimating that First Bethany is saving $30,000 a year in postage, printing and paper costs.