SAN FRANCISCO - For BankAmerica Corp., the decision to close its Bernal Heights branch was simple economics: Deposit volume was low and the customer base was small.

But the nation's second-biggest bank hadn't counted on the reaction from the San Francisco community. The 66-year-old branch was the only one serving the neighborhood of 23,000 residents, who saw it as part of their economic lifeblood.

Limited Time Offer

Save $400 off your subscription. Special offer ends April 30, 2017.

14-Day Free Trial

No credit card required. Complete access to articles, breaking news and industry data.