Riggs National Corp. has enlisted Vantage Technologies Inc. to build a management system aimed at improving customer service and document processing at the bank.
Vantage Technologies, based in Chantilly, Va., specializes in helping banks to rethink and rearrange business processes.
The company has expertise in workflow analysis, software development, document imaging, and document management.
The company can help banks to install video teleconferencing applications, and it offers on-site technical support to its customers.
Riggs, based in Washington, D.C., has $4 billion in assets and is one of the oldest banks in the Middle Atlantic region. It recently had its most profitable quarter in years.