Mobius Management Systems Inc. has introduced bill presentment and payment software that the company says will let customers investigate and resolve queries related to bill payments on their own.

Mobius' DocumentDirect for the Internet/EBPP gives customers access to billing archives, streamlining one of the most complex aspects of the bill payment and presentment process: customer service. The Mobius software extracts billing data from mainframe legacy systems and prepares bills for delivery over the Internet.

The software is integrated with the systems of Atlanta-based Checkfree Corp., which executes payments and returns audit trail data to the Mobius archive. This archive is integrated with the biller's customer support systems.

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