TECHNOLOGICAL innovation helped keep Banc One Mortgage Corp. afloat during the recent flood of refinancings. And now that the flood has been reduced to a mere trickle, the mortgage company continues to use technology to stay ahead of the fleet.
To this end, the Indianapolis-based affiliate of Banc One Corp. has reengineered its operation to increase productivity and reduce costs. It has installed an image-based loan administration system to improve the efficiency of servicing loans once they have been approved. It has also issued its lenders over 400 laptop computers for originating loans in the field.