"Know-your-customer" may have been a public relations nightmare for bank regulators, but for privacy advocates it has been a godsend. Page 2


Employees of NationsBanc Montgomery Securities may soon be handing out new business cards. The banking unit is expected to change its name. Page 4

Quick growth through acquisitions has Union Planters reviewing its sprawling network of 880 branches in 12 states. Page 5


Sun Devil Labor employs about 800 people but gives no paychecks. Instead, it distributes Electronic Paycheck debit cards to its farmworker employees. Page 7


Despite rising prices, homebuyers' purchasing power remained strong in the first quarter, and the sales pace for existing homes set a record, the National Association of Realtors reported. Page 8


Takeover-hungry CEOs should avoid sending ultimatum letters that spell out proposed terms, a high-powered banking lawyer says. Such "bear-hug" letters are far more common than most people realize, says H. Rodgin Cohen, and can hurt the sender as well as the recipient. Page 25

The remarkable absence of wage inflation despite the nation's low unemployment rate will almost surely keep Federal Reserve officials from raising interest rates at their policy meeting Tuesday. Page 25


Investment manager BlackRock, which is now wholly owned by PNC, is seeking more room to grow by going public. Page 10

OVERALL SALES and earnings at larger bank brokerages increased in the first quarter, while sales of their own funds fell, according to a survey for the Bank Securities Association. Page 10


The potential and challenges that financial portals offer to banks dominated discussion at a recentconference. Page 14

MasterCard and its Mondex subsidiary pulled out all the stops to demonstrate momentum for their smart card strategies. Page 14


Phoenix International, which has gotten off to a rocky start this year, is hoping for better times in the second half and in 2000. Page 15

Electronic Data Systems stock reached a 52-week high, signaling the data processing giant's return to Wall Street's good graces. Page 15

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