Truist Financial in Charlotte, North Carolina, has named Dontá Wilson as its new head of retail community banking and marketing.
In his new role, which is effective immediately, Wilson runs Truist’s more than 2,100 branches, along with mortgages, card services, retail payments, deposit products and marketing efforts.
He previously served as Truist’s chief digital and client experience officer, and American Banker
Wilson, who started at BB&T in 1995, played a key role in the bank’s merger with SunTrust Banks to form Truist. Among his recent initiatives is overseeing the development and launch of a new mobile banking app that combines elements of the BB&T and SunTrust apps.
“He's helped Truist combine our distinctive human touch with innovative technology to build a better client experience,” Bill Rogers, chairman and CEO of the $541 billion-asset bank, said in a press release. “He also brings more than a decade of community banking leadership experience serving clients in some of our most critical markets."
Earlier in his career at BB&T, Wilson held regional leadership roles in Georgia, Alabama and northern Virginia.
He takes over the post from Brant Standridge, who will be
In an interview last year with American Banker, Wilson said his mission is to help people find “financial peace.”
“For me, this is not a job or a career. This is a calling,” Wilson said. “I'm very sure about why I'm in this business.”
