Few consumers have been able to escape the industry's wave of mergers; it is very likely that a customer's current bank has a different name than it did when that person opened the account.

Though some mergers have been carried out seamlessly, with high levels of customer satisfaction, others have given the press, politicians, and the public the ammunition to assail them with.

Subscribe Now

Access to authoritative analysis and perspective and our data-driven report series.

14-Day Free Trial

No credit card required. Complete access to articles, breaking news and industry data.