My friend was the human resources director of a major company, employing thousands of people, that fell on hard times and folded. We met when she was searching for another job, and what she had to say about the role of the human resources manager got me thinking about community bankers' roles.

At one point in our talk I ventured that an HR director's job is to run training programs, handle hiring and firing, and provide top management with data on what is happening to personnel.

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