Amazon

There are practical lessons from Amazon's service model that can be applied elsewhere, writes Derek Corcoran, chief experience officer at Avoka.

Hot on the heels of the January debut of the first Amazon Go store in Seattle, the e-tailer is reportedly planning to open six more stores over the course of 2018. It's a surprising show of confidence from Amazon.

Amazon Go has swung far to the side of self-service as the company has maximized on technology and eliminated the value of face-to-face interactions. This is not be a recipe for success for every retailer, writes Jon Croy, co-founder and CMO of Point Inside.

The internet giant, SunTrust, Ally and other backers have invested $16 million in a new funding round for Greenlight Financial Technology, further blurring the lines between banks and tech companies.

Amazon will need to synchronize information collected across weight sensors, GPS, payments systems and surveillance to ensure critical data efficiently flows between the necessary systems with minimal latency, writes Keith McAuliffe, general manager for the financial services sector at Solace.

Grocery has been in Amazon’s sites for years. It’s very appealing because shopping volume and frequency is high, but the margins are low, and the logistics are difficult because of spoilage, writes Tom Caporaso, CEO of Clarus Commerce.

Companies like Amazon are increasing customer expectation, and traditional issuers could lose out if they don't respond, according to FIS' Sona Jepsen.

As owner of Whole Foods Market, Amazon is bringing one of its key strengths — swift product delivery — to its retail grocery store business.

Employers have to find a way to keep associates productive and satisfied while this transition in payments experience is underway, writes Mike Zorn, vice president of Workplace Strategy at WorkJam.

Retailers used to be able to hold onto their physical presence as a differentiator against Amazon. In the past year, Amazon has taken even that advantage away.