Banco Popular de Puerto Rico

Manuel Mehos, CEO of Green Bancorp in Houston, looks back at his company’s decision to exit energy lending last year. “The oil business is not what it used to be,” he says.

In the coming year, bankers in Puerto Rico will need to keep an eye on how steep cuts in government spending will affect the island’s consumers, says José Rafael Fernández, CEO of OFG Bancorp.

Fearless Girl is controversial, stirring up both passionate fans and harsh critics. But State Street's chief marketing officer, Hannah Grove, could not be happier about the impact it is having.

The blending of two banks' operations is a "very unsettled time" for employees, says Russ Colombo, CEO of Bank of Marin. Moving as quickly as possible can help ease their pain.

Over the past year competition for commercial deposits has intensified, but pressure on consumer deposit prices is starting to edge up, too, says Mark Schroeder, CEO of German American Bancorp.

The traditional community bank model of "being local and providing good service" no longer provides an competitive edge in a world dominated by online banking, according to Douglas Kennedy, CEO of Peapack-Gladstone.

Cathy Bessant of Bank of America talks about the "nobility" of banking and how it helps change people's lives for the better.

Linda Verba, head of service strategy for TD Bank, discussed how the right look can build confidence and credibility.

TD Bank's Linda Verba, who received a lifetime achievement award at the Most Powerful Women in Banking gala, said diversity cannot just be a buzzword.

Mary Callahan Erdoes of JPMorgan Chase outlines the secret to motivating employees that she learned from businessman Jack Ma.