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Hackers go in for the kill when challenger banks and others launch retail products. So the companies are forced to step up their defenses — fast.
September 16 -
Charging customers $40 for a $10 overdraft “makes no mathematical sense,” Chime CEO Chris Britt says in a critique of traditional banks.
September 8 -
Its latest feature makes it one of several mobile-only challenger banks in the U.S. that charge no overdraft fees of any kind.
August 27 -
Challenger banks promote the concept of empathy in banking, which sometimes means forgoing revenue to build up customer goodwill.
June 26 -
The CEO of the digital-only bank Chime says it has quadrupled its membership in a year. So why doesn't his counterpart at Varo believe him?
June 13 -
As N26 schedules its launch for midyear, it will face off against other startups and mobile-only spinoffs from incumbent financial institutions.
April 1 -
Chime, Chart IQ, Starling Bank and several other startups have raised millions of dollars from venture capital and private-equity firms this year. Here's what they plan to do with their haul.
March 14 -
Digit, Chime and Pluto are among those said to be stepping into a void left by the banking industry. But designing helpful enough, yet flexible enough, financial safeguards for consumers is easier said than done.
December 18 -
The San Francisco challenger bank is adding 150,000 customers per month and plans to expand its financial product offerings.
October 10 -
Digital banks dispute the notion that they can skimp on customer service because millennials are only shopping for low fees and high savings rates.
August 28