Merchant

Payment facilitators give the power back to field service companies and allow them to run their business their own way, says WorkWave's Rick Agajanian.

The debate over whether NFC or QR codes is the best technology to adopt persists. So far, there has been plenty of room for both.

The debate over whether NFC or QR codes is the best technology to adopt still persists today. So far, there has been plenty of room for both.

Widespread card acceptance was key to keeping small businesses afloat during the pandemic and will be crucial to helping consumers and businesses get the economy booming again, says the National Taxpayers Union's Thomas Aiello.

While a merchant may choose to run a program incorrectly, it is our responsibility as professionals to fully understand what the rules are and communicate the impact if they are not followed, says Clearent's Phil Ricci.

Merchant service providers need dynamic cybersecurity assessment tools to identify the key areas of risk in their portfolio in near real-time, says ZeroRisk's Neira Jones.

Fraud detection and prevention technology must align with clear return policies and strong customer service ensuring that confused but loyal and well-intentioned customers can continue to purchase from merchants, says Ravelin's Mairtin O'Riada.

Issuers should use the next year to build their own card program, tailored for their market's specific needs, says Zeta's Bhavin Turakhia.

Amazon.com is poised to bring its automated checkout technology to full-size supermarkets, a significant milestone in the race to revolutionize how people buy their groceries.

The time has come for the payments industry to take a long, hard look at how we market and sell enhanced pricing programs, says Clearent's Phil Ricci.

It's not just new transaction rails, but the speed of innovation has increased, says Hangar 75's Ian Wilding.

User experience and efficiency matter. Consumers aren't going to do something more difficult just for the technology, says Computop's Jed Danbury.

The industry’s most effective relationships come when providers serve as collaborators and an extension of their clients to serve customers and work in tandem to address a range of challenges and grow their businesses together, says Paya's Chris Scappa.

Both consumers and merchants are realizing the permanent benefits, says Azoya USA's Franklin Chu.

At a time when it’s never been more important for small businesses like salons and spas to improve economics, scalability and control, fintech can provide a path to better margins, says Boulevard's Biju Nair.

To embrace social commerce, merchants should prioritize data privacy, communication of delivery timelines and a seamless checkout experience.

Given the transition's complexity, it's understandable if fuel retailers will not meet the April 17 deadline. But it's important not to be paralyzed by analysis, says Hughes Network Systems Jeff Bradbury.

One particular type of scheme, swapping, involves thieves stealing and replacing cards before the consumer is aware, says The ai Corporation's James Crawshaw.

Online ordering, outdoor pickup and digital shopping features are more than emergency workarounds, and merchants need to make them a regular part of their strategies, says Signifyd's Mike Cassidy.

The move toward a cashless economy in China reveals a boom in actionable data, says Azoya USA's Franklin Chu.