The nation's largest bank overtook PNC Bank to snag the top spot in an annual study that evaluates satisfaction levels at the nation's six largest retail banks.

The mass retirement of baby boomers and the growing affluence of women are the biggest disruptive forces in the industry, says Gunjan Kedia. Here's how she's dealing with them.

In five years, Moy has built from scratch a thriving business unit that is focused solely on developing easy-to-use, customer-facing technology for U.S. Bancorp's wealth management clients.

Gunjan Kedia left a big job at State Street for an opportunity to have more direct impact on the lives of individual investors.

The Minneapolis bank is betting that it has the heft — and the brand recognition — to compete for deposits in states where its biggest rivals already dominate.

The nation's fifth-largest bank on Monday rolled out a three-month consumer loan that is far less expensive than the typical payday loan. The move comes as regulators are encouraging banks to reach out to the subprime market, which they largely abandoned.

Just before the end of summer, several major banks have put new faces in key executive positions.

The Minnesota bank said longtime executive John Elmore will retire in the spring and that it will combine two key departments as a result. It also plans to hire a chief digital officer.

Ismat Aziz is the Minneapolis bank's new chief human resources officer, the same position she held for the telecommunications company.

No outrage over more Wells disclosures; Steve Calk accused of conspiring with Manafort against his own bank; FBI warns banks about threat to ATMs; and more from this week's most-read stories.