Americas

Speakers at the Credit Union Summit during the 2019 Retail Banking conference offered a host of best practices for embracing new technologies while maintaining high levels of member service.

As more U.S. e-commerce merchants look to accept cross-border payments, they must contend with payment processes that are less straightforward than they are used to — but which consumers have come to expect.

Some lenders, especially in markets like California, are preparing in case of a technology-industry stumble that hurts business, real estate and other loan segments. Whether those fears are well founded is a matter of debate.

Incenta Federal Credit Union in Englewood, Ohio, will merge into Pathways Financial in Columbus next week.

James Mears has served as COO of the Newport News, Va.-based institution for 15 years.

The deal between Performance Trust and Banks Street Partners is the second combination this month of investment banks that cater to commercial banks.

The Tacoma, Wash.-based Sound touted the deal as the first time a credit union bought a bank in the state of Washington.

Getting the right product at the right time to the right member has become the mantra.

Karen Duffy, the veteran leader of the Massachusetts-based CU, will retire on Aug. 31.

Low unemployment and the promise of millions of new jobs have some in the industry seeing a chance to increase membership and lending in the Lone Star State.