Compliance

Once fraud has been detected and a customer’s usual payment mechanism is broken, what happens next to ensure that customer remains happy and loyal?

The Indiana Senate race could prove to be the most important congressional race for bank policymaking if handshake deals propel former Sen. Evan Bayh to the top of the banking committee. But picking Bayh could start a civil war within the Democratic party.

The U.S. is steadily building the foundation of a nationwide faster payments system, but not all of the pieces are connected. Many of the elements developed independently, with influence from across the globe.

If new research from NCR about a flaw in chip cards proves to be reproducible by fraudsters, it may undermine the core benefit of EMV security.

The transactions look so ordinary that most banks' fraud filters aren't able to detect them. And the perpetrators aren't typical hackers — they are middle-aged churchgoers who believe they are taking back what's rightfully theirs.

Overall card fraud losses in Europe have declined slightly over the last five years, but that trend is starting to reverse course, based on new data from FICO and Euromonitor International that points to sharp regional upticks in card-not-present fraud.

The Consumer Financial Protection Bureau on Thursday finalized new requirements for mortgage servicers that provide more help to struggling borrowers and add consumer protections when loans are transferred.

The Consumer Financial Protection Bureau on Thursday finalized new requirements for mortgage servicers that provide more help to struggling borrowers and add consumer protections when loans are transferred.

The Bancorp has named Hugh McFadden its chief operating officer, replacing an executive who had joined the Wilmington, Del., company just 16 months earlier.

In the wake of the Bitfinex heist, protecting consumers must again be at the forefront of the digital currency community.