Fintech

Switching from a horizontal layout — a relic of embossed account numbers — is an attempt by issuers like HSBC, Starling Bank and Bank of America to address accessibility challenges faced by customers with dementia, visual impairments and other conditions.

A new service speeds payments by using artificial intelligence to predict which buyers are most likely to pay.

Bank of America revamped leadership across its wealth management business, placing more responsibilities on current heads Andy Sieg and Katy Knox.

The Tennessee bank reported an uptick in commercial lending during the fourth quarter. Executives pointed to the impact of a 2020 acquisition that allowed First Horizon to bulk up in in Florida, Georgia and Louisiana.

JPMorgan Chase will introduce a credit card with Instacart this year, the first foray into grocery for the country’s largest co-brand credit card issuer.

A coalition of trade associations representing some of the world's largest retailers called on U.S. antitrust regulators to examine the fees charged by credit card companies after Amazon.com threatened to ban Visa cards in the U.K.

The decision to drop the London interbank offered rate as a benchmark interest rate means that contracts for hundreds of trillions of dollars in financial assets need to be rewritten. U.S. regulators should allow existing agreements to be amended without the threat of massive litigation.

While money market fee waivers ate into the company’s revenue last quarter, as low interest rates led asset managers to make concessions to customers, executives predict a turnaround in 2022 after the Federal Reserve starts monetary tightening.

Citigroup CEO Jane Fraser is nearing the end of her organizational overhaul after deciding to cut loose retail-banking operations in Mexico. She will make the case at an upcoming investor day that the company is on the verge of producing stronger shareholder returns.

Citi will conduct a search for David Chubak's replacement as head of the retail services business, which provides private-label and co-brand credit cards for merchants including Macy’s and Best Buy.