Fintech

Citi will refund $335 million to cardholders whose rates weren’t lowered; customers had trouble with BB&T’s online and phone services and ATMs.

eBay’s change of payments processor signals the strong and continuing shift toward local, alternative methods of payment around the world, writes James Booth, head of business development for PPRO.

The two biggest reasons people don't join credit unions are also the two biggest reasons for CUs to work together to raise consumer awareness about the industry.

Carson Lappetito has a long history of working with firms tied to Eric Hovde, chairman and CEO of Sunwest's holding company.

Marking milestones, making a difference for kids and veterans, and other ways credit unions are giving back.

Angel Castro will receive one of the 2018 Herb Wegner Memorial Awards for his efforts to expand credit union access around the globe, with a focus on Latin America.

Nearly a year after integrating with major mobile wallets, Punchh is expanding its cloud-based platform to integrate loyalty and payments for quick-service restaurants.

Citigroup Inc., one of the world’s largest credit card issuers, said it will refund $335 million to U.S. customers whose annual percentage rate should have been lower.

The Boston mutual, which lost its innovation team when it spun off Numerated last year, has hired a State Street executive to oversee a plan to encourage all employees to be more creative.

Credit union consultant Susan Mitchell is one of this year's Wegner award winners, being recognized for a career that has focused on the movement's social mission and finding ways to increase opportunities for women.