Investment

A new executive order reverses digital ID initiatives, fraud alerts and federal data-sharing plans from which banks stood to benefit.

Tech leaders explain how they're trying to use artificial intelligence to better understand customers and communicate with them, without seeming robotic.

The government should allow and encourage financial institutions to deploy advanced technologies to protect customers from fraud enabled by agentic AI, instead of punishing them for innovating in response to new threats.

Large language models, bespoke hardware and embedded AI are attracting banks' tech dollars, experts say.

Speakers at American Banker's Digital Banking Conference discussed financial technology trends including digital assets, cybersecurity and open banking.

Two bankers detailed how artificial intelligence is transforming fraud detection and incident response for their institutions. The technology lets analysts ask datasets direct questions.

Brian Minick, who is in charge of cybersecurity for the bank, shared important cyber insights at an American Banker conference this week.

The incident affected 7,500 people. The bank resolved the matter in less than a day.

A focus on client relationships, rather than products, and investments in AI are helping the company in an increasingly competitive market.

Legacy core systems and the high cost of hiring people with artificial intelligence skills are among the factors getting in the way of big AI payoffs, experts say.