Merchant

The Small Business Administration's proposed rule increasing the size of firms eligible for government-backed loan programs could boost the appeal of SBA loan programs to banks and credit unions, but it's drawing sharp criticism from smaller firms.

Banks are putting money into creating services to keep customers happy, but the thing that will keep customers happiest is out of their control.

Amex, Capital One and Chase are outperforming airlines in airport lounge customer satisfaction. New entrants in the premium travel card space are opening their own lounges to compete.

A second lawsuit challenging the Federal Reserve's debit interchange fee regime is set to be heard in the U.S. Court of Appeals for the 6th Circuit in October. JPMorganChase, Bank of America and Wells Fargo — as the largest debit issuers by purchase volume — are most at risk to see a dramatic cut in interchange revenue.

Legislation that would place new rules on organizations that help consumers reduce their debt burden should not exempt services that have historically favored the priorities of lenders over debtors.

The company's Genius World, a miniature town that showcases different merchant types, is part of a plan to get the technology in front of more retailers.

The U.S. Court of Appeals for the 8th Circuit is set to decide whether a lower court's decision that found the Federal Reserve mispriced debit interchange limits in the Durbin Act stands. Analysts say the battle will pressure banks toward faster payment options.

As banks consider how to expand relationships by selling new uses for artificial intelligence, getting clients to trust the innovation is a major challenge.

Citi's pending purchase of the rewards fintech is a pivot in the way the $2.9 trillion-asset bank thinks about its points program and comes at a time when interchange is under fire.