Merchant

Walmart Inc.’s Jet subsidiary is ending its fresh-food delivery business just a year after introducing the service in New York City, another sign that the urban-focused site is scaling back.

Once signed up, customers expect a smooth enrollment and onboarding experience, too, regardless of the channel, says Intelledox's Neal Keene.

Readers react to the FDIC's proposal allowing banks to hire ex-cons, regulators looking into climate-change risk at banks, whether rewards programs drive loyal customers and more.

Shoppers will soon be able to work out the true carbon footprint of their purchases thanks to an app from one of the most digitally savvy nations in the world.

By attaching to Honey and its base of 17 million mostly young, female consumers who use the platform to find the best price on e-commerce deals, PayPal also is aiming to get closer to merchants with customized offers.

The most recognizable brands in retail are making substantial investments that connect digital and offline channels, with results that have been encouraging enough for Target to get on board.

Denny’s has partnered with Presto, a maker of restaurant industry hardware, to provide tablets for customers to pay at the table using credit and debit cards for contact and contactless payments.

It is important to understand how bias may be found naturally in your own existing customer base, and how this may affect your inferences, since these naturally need checks and balances to avoid sampling bias, argues Callsign's Stuart Dobbie.

Could the Macy's online data breach have been thwarted by SRC, a new security technology championed by the card brands?

Alliance Data Systems Corp. planned on hiring Citi's Ralph Andretta as the top deputy to its new chief executive officer. Instead, it decided to name him as her replacement.