Merchant

A trip to the doctor's office requires a lot of forms, oftentimes collecting the same information for different purposes. This redundancy is a clear example of where technology can offer a better experience.

Cloud technology has made it possible to leverage APIs so that two pieces of software talk to each other and stay updated in real time, which dramatically improves the user experience, writes Sanjeev Kriplani, senior vice president of product at Bill.com.

Giving away its speaker to Pixel devotees isn't just about getting these devices into homes; it's about getting them to the users most likely to favor Google over Amazon, writes Daniel Wolfe, Editor in Chief at PaymentsSource.

With AT&T dropping out of the program and Macy's focusing more on its own loyalty scheme, American Express is absorbing the first serious blows from key members in its multi-merchant Plenti Rewards Program.

Many bank-driven responses to fintech startups are "force fitting" traditional services, and don't fully meet new consumers' demands for social interaction, writes Ted Bissell, global director for digital consulting at Axis Corporate.

Small-business credit is poised for a shakeout. In the coming months, partnerships between banks and fintechs will increase, and credit models will be refined.

Day two of Equifax hearing focuses as much on business model as on the data breach; Fed chair again says she supports bank rules that are not "unduly burdensome."

The agency has a relatively new program designed to quickly get funds into disaster-stricken areas. The problem is that many banks and credit unions don't know it exists.

Like all major and some tier-two U.S. payment processors, TSYS wants to participate in less competitive and higher growth markets overseas to sustain long-term growth, writes Eric Grover, a principal at Intrepid Ventures.

Former Equifax CEO blames one employee’s mistake for the massive hack; Warren calls Sloan “incompetent” and says he should be fired.