Global Giant iQor Acquires RMS

iQor Holdings Inc., a New York-based global business process outsourcing (BPO) company, has acquired RMS, an accounts receivable outsourcing services firm.

Huntsman Gay Global Capital, which last month announced a majority investment in iQor, see story, is making an additional equity investment and will retain a majority stake in the company.

Citi Venture Capital International (CVCI) also has made an investment in iQor. The terms of the transactions were not disclosed.

"The acquisition of RMS extends our reach from the business-to-consumer ARM market into the business-to-business ARM market," says Vikas Kapoor, president and CEO at iQor.

RMS was spun off from Dun & Bradstreet in 2001 and is one of the largest commercial accounts receivables management companies in the world, with 3,000 employees in the U.S., Canada, Hong Kong, India and Mexico.

"RMS has a blue-chip client base that complements and extends iQor's client profile, and iQor's innovative business processes and workforce tools will ensure these clients receive the industry‚s most effective service," said Gary Crittenden, Managing Director of Huntsman Gay. "The acquisition will also expand iQor's global footprint in Asia and into Latin America, allowing clients to take advantage of a broader set of skills and labor markets across the world."

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