Accertify has launched Accertify Chargeback Service, a comprehensive charge-back management platform designed to help merchants save time, cut operational costs and retain revenue, the transaction-screening services provider announced March 23.
The Chicago-based company designed the service so merchants could better manage dispute processes for all types of credit and debit card and alternative payments, regardless of brand. Targeted merchants include those specializing in travel and entertainment, retail and social networking, and those providing digital downloads, subscriptions and services, the company noted in a news release.
The service supports use of global languages and currencies, Accertify said.
Designed to meet card and processor requirements for formatting, managing and responding to charge-backs and to automatically keep merchants abreast of new requirements, the service provides a package of standard and ad-hoc reporting tools to streamline reporting and to monitor charge-back trends, Accertify said.
“We understand the challenges merchants face in managing charge-backs while trying to keep abreast of an evolving payments landscape with tight resources,” Jeff Liesendahl, Accertify CEO, said in the release. The service is “designed to help merchants retain revenue and reduce costs by streamlining internal processes and increasing efficiency, while driving increased charge-back reversals,” he said.
Among the other key advantages to the platform is the flexibility it offers merchants to customize business rules, user interfaces and automation levels, Accertify said.
