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The Members Group, a credit-union services organization, announced Thursday it has finished bringing its credit and debit card fraud-protection services in-house. Its fraud-detection center handles credit and debit card fraud prevention and detection and specific fraud casework for credit unions, the company says. By bringing the fraud-detection service in-house, The Members Group can resolve issues within hours, as opposed to days, it says. The company has a call center and offers client institutions an online daily report of potential and confirmed fraud occurrences to help them identify trends, the company says. Based in Des Moines, Iowa, The Members Group uses First Data Corp.'s Falcon fraud-detection software, which observes purchase patterns to identify potential instances of fraud. The company did not return calls for comment by deadline. The Members Group announced Tuesday it had joined the Payment Card Industry Security Standards Council (CardLine 10/7).
