Utility Backs Down On Card Fees After Pressure From Australian Regulator

Australia-based energy firm AGL has decided not to charge its customers for paying by credit cards after it faced ire from the country‚s top regulator, according to the Sydney Morning Herald. The Energy and Water Ombudsman criticized AGL on its plans to charge customers an undisclosed amount for using their credit cards to pay bills. In a public filing made by the ombudsman to Independent Pricing and Regulatory Tribunal, the regulator asked whether AGL bills would be reduced for those who did not pay by credit card if the company was to start charging those who paid on credit. „As costs associated with administering credit card payments may previously have been a component of the general retail costs, can we expect to see an equivalent reduction in these costs if this fee is to be introduced?,‰ the ombudsman asked. Immediate comment from AGL was not available.