PayThink

Passwords are often restrictive, undynanmic and draw attention from fraudsters. And there's also the risk of repeated cybercrime linked to old authentication.

From SoFi to Venmo, fintech competitors are creating a customer experience that is so fast and easy community bankers like Julieann Thurlow cannot help but worry.

Banks are undergoing a digital transformation at the same time that hacker culture has taken off, escalating the security risks. Here is one strategy for protecting data where many banks need to improve.

The industry needs to establish a clear set of rules and standards so safe and secure financial data access and sharing continues unrestricted.

We need to continue the dialogue between state regulators and fintech firms on a broad range of important issues impacting this growing industry.

Having a loan officer on-hand at closing boosts member satisfaction and improves CUs' relationships with real estate agents and title companies.

As multi-factor identification becomes the norm, biometrics can be one or more steps that consumers can easily execute.

Technology is moving at light speed beyond smartphones. To compete in this environment, banks need to zero in on solving for basic human needs.

The industry should not discourage credit unions from having a full platter of choices when it comes to advocacy.

Archaic regulatory frameworks are curbing progress in fintech. We must modernize our rules so they address an internet- or mobile-based economy.