PayThink

What matters is what the customer gets, not how they get it. Investing in digital distribution yields little unless banks are delivering the products and services that customers crave.

Prepaid cards and new mobile innovation in prepaid can bring speed and improve user experience for many different payment types and other financial services.

A report on women in the financial services industry illuminates some of the ways gender is still a factor holding them back. One problem is unstated ideas about qualities for success, which have been decided over decades by men. It seems that gender diversity initiatives aren't helping, but a couple of headhunters have some suggestions for how banks can do better and so does Debbie Matz. "Equity" screenwriter Amy Fox talks about what she learned from women on Wall Street, and the film is set to become the basis of a new ABC television series.

The last movie about female executives on Wall Street was "Working Girl" in 1983. The end of the movie left the audience feeling euphoric. But in creating the movie "Equity," we set out to explore — as authentically as possible — the experiences women have in this field, and the truths that we encountered in our interviews were not pretty.

The latest tale of wrongdoing tied to the financial services industry is the outcome of a smart customer-centered strategy that went awry. Now, bank customers will ultimately suffer the most.

Neither bank regulators nor banks' risk managers can afford to wait until rating agencies downgrade Deutsche before understanding the level of exposure they have to the German bank giant.

The technology behind bitcoin has almost endless use cases.

To land and retain millennial customers, mobile banking apps must graduate from simply replicating online banking on a phone to leveraging the native functionality of mobile hardware.

The U.S. migration has passed the one-year mark, but more key dates are on the horizon.

We are still in the early days of digital finance — but the heated tone of conversations surrounding approaches to data access threatens to keep us there.