Resources

Application programming interfaces (APIs) and emerging standards are driving an ecosystem of fragmented service providers that disrupt the financial services landscape.

One reason: lack of digital IDs, say Mary Ellen Iskenderian of Women’s World Banking and Janet Truncale of EY.

Knowledge-based authentication remains a fixture in the lender identity verification toolkit. Yet KBA is notoriously cumbersome for consumers and vulnerable to common fraudster tactics.

Most organizations operate with an incomplete understanding of consumer identity, risking millions of dollars in identity fraud, inefficient use of fraud resources, and degraded customer experience. Investing in identity helps mitigate these risks. Learn how forward-thinking organizations use identity to mitigate fraud risk while connecting with customers efficiently.

A top 10 financial institution observed a high manual review rate for new customer applications was cutting into account opening numbers and lifetime value metrics. By introducing Neustar data into existing checks, the financial institution could reduce manual review populations 35%, reduce incurred fraud 11%, and increase new customer acquisition 1%.

Cybercriminals are driving fraud rates higher and pressuring financial institutions to increase rather than reduce consumer friction. Learn how forward-thinking firms address fraud threats and improve customer experience via integrated identity verification.

Financial institutions risk losing millions to fraud while frustrating loyal customers when they do not know whom to trust in digital interactions. Flag possible fraud while allowing legitimate transactions through faster by understanding whether the consumer’s identity links to their device.