Technology

CEO Mike Butler of Grasshopper Bank surveys the landscape of fintech and discusses how new developments will affect banks and their customers.

Fraudsters sometimes target customers of credit unions and smaller banks because the institutions lack the cybersecurity resources of larger players.

With global tensions rising over Ukraine, the cutthroat competitiveness of the U.S. financial sector is yielding to partnership over the conviction that a cyberattack against even a group of minor banks — or a third-party service provider — could imperil everyone in a highly connected system.

Rakefet Russak-Aminoach, who led the Israeli bank for seven years, now funds and helps build fintechs that work with other fintechs and banks.

A recent report found that less than 5% of challenger banks are breaking even. Will these startups be able to achieve profitability before investors’ patience wears thin?

Net income at America's Credit Union in Washington state jumped by about $5 million after it wound down an indirect auto loan program and deployed technology that automates decision-making.

Instead of a hard sell, Chime, Simmons First and others are trying to convey the benefits of their products in simple terms and in a conversational tone.

The data breach, which occurred over a two-day period last December, is the largest disclosure by a mortgage lender this year.

Fumbi Chima, who was previously Adidas' chief information officer, has introduced robotic process automation and other systems to make it easier for the fourth-largest U.S. credit union to work with fintechs and improve member service.

To keep customer relationships "sticky," Langley Federal Credit Union will roll out a bill pay feature this summer that tries to mimic the advantages customers get by going directly to the biller site.