Technology

Chatbots are the next big thing in payments. But a poor in-chat commerce strategy can turn off consumers and create bad user experiences.

The Minneapolis retail big-box chain aims to enhance the efficiency and profitability of a web business that has suffered setbacks in recent years

After rising 73 percent in 2017, Alibaba shares trade at a multiple of 64 times earnings. Tencent is trading at 56 times profit after a 71 percent rise in its stock.

Collaboration will help make up for cost concerns from adopting the technology and ensure that the core vendors get the message of community banks’ interest.

An encrypted website and secure network aren’t very helpful when customers have been unknowingly routed to a criminal’s lookalike site, writes Simon Thorpe, director of product for Authy at Twilio.

Companies involved in content sharing or social media are seeing fraudsters try to create new accounts for their sites with fake credentials through bot attacks.

Bank accused of overcharging small-business credit card customers; is digital currency an investment vehicle or just a currency?

The European directive is an opportunity for U.S. institutions to update data protection, writes Seth Ruden, senior fraud consultant for ACI Worldwide.

The Dodd-Frank Act’s Volcker Rule was meant to protect the financial system, but it is also stopping community banks from investing in funds focusing on fintech.

Partners FCU’s ‘Decision Summary Dashboard’ was the winner in this year’s Analytics Best Practices Competition from OnApproarch