Technology

No matter how good generative artificial intelligence gets, consumers navigating the purchase of complex financial products will always demand the attention of expert human advisors.

Banks are holding their fintech partners to a higher compliance standard as regulatory scrutiny of banking-as-a-service increases.

Figure, Oportun and Brex are among the fintechs that have dropped their applications for a banking charter.

It's hard to see FedNow as a revolutionary solution because it's not actually much newer, faster or cheaper in many cases than existing payment services.

"Their criminal case is likely to move faster than this civil suit, and vindication there may also neutralize some of the negative publicity about which they complain," the judge in the case wrote.

The bank developed its cloud-based Ally.ai platform within months. Now it has rolled out its first use case: summarizing customer service calls so the agent doesn't have to multitask.

There is an urgent need for a new class of security solutions that will allow people to retain control of their decentralized financial lives with confidence and safety.

The latest draft emphasizes integrating cybersecurity into core governance functions and broadens its scope beyond just critical infrastructure sectors. It also offers guidance on dealing with novel threats, such as newer strains of ransomware.

Software can help banks move computing workloads to geographic regions where clean energy is available.

Banks need to rethink their relationships with customers for an era in which transitioning to a new financial services provider carries far fewer costs.