Technology

The EMV standards will change card security. But what may have more impact on the bottom line is churn.

The chiefs of Fiserv, FIS and TCS Financial Solutions explain how they continue meeting customers' current needs while preparing for the inevitable day when those needs radically change.

Capital One Financial Corp. introduced a tap-to-pay mobile-payments service, becoming the first major U.S. bank to offer such functionality in competition with Google Inc.'s Android Pay.

Consumers may not be adopting contactless mobile payments in droves, the tech companies behind the world's most popular smartphones are piling on the mobile wallet bandwagon.

FIDO, the payments security consortium dedicated to improving authentication, has added American Express to the alliance and to its board of directors, with existing members Infineon and VASCO also joining the board.

Starbucks Corp. is adding video screens to the drive-thru lanes of 2,400 cafes in the U.S., an attempt to revamp a decades-old ordering system that has become central to how restaurant chains interact with customers.

Payment technology that comes with the EMV stamp of approval already in place may get a boost as a result of the bottleneck newer systems face in getting certified.

Amazon.com has been one of the most active companies working to remove friction from payments. This summer, it reached the finish line, removing payments entirely from a portion of its catalog.

The changing demands of consumers who are increasingly mobile, and the emergence of disruptive technology, are changing the payment model for financial institutions.

The firms on our FinTech Forward Companies to Watch list are trying to help banks sign up mobile customers faster, write more loans, and ensure online users are who they say they are.