Elder financial exploitation has been a problem for banks for years, and it's getting worse. Gunther offers practical suggestions for what banks should do when they suspect an older customer is a victim.

The Arkansas community development financial institution has an ambitious goal of making $500 million worth of mortgages in rural, minority and low-income neighborhoods.

Financial institutions have dramatically increased their investment and trust in large language models since 2023. Ramakrishnan, Capgemini's deputy CEO of Financial Services and head of banking and capital markets, shares the results of a recent report that analyzed these changes.

Advances in the company's AI-based lending models have made them better at predicting risk, which has led to growth, he says.