In June 2021, Alkami conducted primary research among 795 digital banking customers and members in the United States to better understand their expectations when it comes to an exemplary user experience and compared these findings with the perceptions of 150 reginal and community financial institutions aspiring to deliver the same.
Winner of the 2021 Unified Communications platform of the year, EngageOne Communicate enables companies to create personalized, meaningful and interactive digital engagements with their customers.
Banks have rapidly shifted their focus and resources toward modernizing their business systems to drive digital transformation and operational efficiency.
By creating fully immersive digital experiences, banks can deliver a seamless journey for customers to help get them across the application and form completion line.
Yasaman Hadjibashi, who formerly worked at Citi and Barclays, and Keith Armstrong, a co-founder of Abe.ai, have created a fintech startup that helps people coming home from prison find work, obtain a bank account and reenter society.
Digital banking has grown rapidly in recent years, with consumers increasingly demanding to perform more types of banking transactions on their devices. Yet, the tremendous growth is digital applications has led to an increase in fraud attacks. It's time for banks to rethink the customer experience. Discover how to deliver a seamless, secure and engaging customer journey.