Learn how to meet business-user expectations to differentiate and complete head-to-head with Megabanks:
- Understand the disconnect between deliverables and small-business expectations
- Lean how to meet the reporting needs of small businesses
- Discover the potential for data-driven insight to deliver a better overall banking experience
Data and analytics represent the future of the financial services industry yet are areas where most banks and credit unions fall short of business user expectations. Most reports offered within digital banking portals lack the relevance and level of customization required and often must be manually recreated by customers/members. Further, most of their content is static, thus lacking the actionable insights small businesses expect and limiting financial institution opportunities to deepen relationships and demonstrate value. This disconnect between deliverables and expectations is leaving small businesses feeling their financial institutions don’t understand their needs.
This white paper was commissioned by Alkami and is independently authored by Aite Group. It highlights business-user expectations for reporting as well as the potential for data-driven insights to deliver a better overall banking experience.
