Retail & Commercial

Mobile banking services hold serious sway over small business owners, according to a new study.

Pioneer Financial Services in Kansas City, Mo., has appointed Joe Freeman chief executive.

SouthCrest Financial Group (SCSG) in Peachtree City, Ga., has received regulatory approval to merge its four banks into a single charter operating under the name SouthCrest Bank.

The Federal Reserve Board has terminated enforcement actions with Cornerstone Holding Co. in Fargo, N.D., and Commerce Bancshares in Catoosa, Okla.

Union First Market Bankshares (UBSH) in Richmond, Va., has taken a stake in a local payments firm.

U.S. Bancorp (USB) in Minneapolis has agreed to buy the Chicago branches of RBS Citizens Financial Group, a deal that would double its deposit share in the Windy City.

Tompkins Financial (TMP) in Ithaca, N.Y., has promoted Scott Gruber to chief executive of its subsidiary VIST Bank in Wyomissing, Pa. He succeeded Robert Davis, who retired as chief executive on Dec. 31.

Bay Bancorp (BYBK) in Lutherville, Md., has hired two executives.

Community Bank in Pasadena, Calif., has hired a chief executive.

Convergys, based in Cincinnati, agreed Monday to buy rival call center giant Stream Global Services for $820 million.