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Personalized experiences are becoming more prevalent in banking with digital assistants and apps, thanks to AI. Getting more women on boards is part of the job for JPMorgan Chase's Karen Simon. Why aren't 'good guys' better allies? (Carrie Fisher sure is.)
While some tackle the problem by offering their own consolidation loans, Sallie Mae is developing products with extended terms that reduce borrowers' monthly payments in an effort to discourage borrowers from refinancing in the first place.