Bank technology

Some banks have begun to look at social media posts and website meanderings to better understand their customers and improve digital marketing. The practice is legal, but raises ethical questions.

Diebold Inc. offered 1.57 billion euros ($1.8 billion) in cash and stock to acquire its German rival, Wincor Nixdorf AG, in a bid to create the biggest maker of cash machines and security systems with about $6 billion in sales.

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Its massive core banking system overhaul complete, BBVA Compass can now focus on creating an AirBnB-like experience for customers, says CEO Manolo Sanchez.

Bankers are increasingly concerned that an optional cybersecurity assessment tool released by regulators this summer could soon become mandatory.

Citigroup has launched a unit in its global consumer bank dedicated to the development of its mobile banking services and promoted Heather Cox to be its CEO.

EMV card technology has fully replaced traditional magnetic stripe cards in virtually all developed countries except the U.S. In these markets, it's proven to be an effective technology to reduce fraud for card-present transactions, forcing fraudsters to migrate to areas that have not adopted a chip-based payment system.

Some 75% of chief information officers plan to increase spending on security technology next year, with many anticipating jumps in security budgets of 20% or more.

New York's state banking regulator may have set down rigorous guidelines for the Symphony online messaging service. But will the rules actually work, and will other agencies will adopt similar guidance?

The North Carolina company has signed up 70,000 people for its U platform, which debuted last month and could help it pare back its branch network over time. BB&T is already looking to add quarterly credit scores to the portal.