Bank technology

The vendor says it's in the running for several core banking contracts in the U.S., including one where it is competing against multiple packages from the market leader, FIS.

JPMorgan Chase is eliminating voice mail for consumer-bank employees as part of a push by the biggest U.S. lender to trim $2 billion in annual expenses.

Heartland Payment Systems has reported it suffered another data breach last month.

American Express Co. President Ed Gilligan, who died last week on a return trip from Tokyo, suffered an embolism and subsequent heart attack, according to a person briefed on the matter.

Though lukewarm about Bitcoin itself, bankers see promise in the technology it runs on, specifically the distributed ledger, for efficiency and security improvements in areas like payments and securities handling.

The Federal Reserve Board on Friday announced the appointment of a senior official at the Federal Reserve Bank of Chicago to lead the central bank’s efforts to improve the national payments system.

A recap of the informed opinions (and the discussions they generated) on BankThink this week, including a call for a small-business loan brokers' code of ethics and why Congress needs to level the playing field for investors in bank obligations.

A specialized Wells Fargo branch in Des Moines and the nonprofit Digital Finance Institute are part of a small but growing movement to improve access to financial services for emigres who have escaped war or persecution.

First Bank in Wilmington, N.C., opened a new branch in Jacksonville, N.C., earlier this week, that was designed to be environmentally friendly.

The Disney-Pixar movie "Finding Nemo" inspired a run on clownfish in pet stores across America. Banks should pursue the same effect with content that connects with customers on an emotional level and inspires them to take action.

American Banker readers share their views on the most pressing banking topics of the week. Comments are excerpted from reader response sections of AmericanBanker.com articles and from our social media platforms.

Recognizing that twice as many customers use online banking as mobile banking, the San Francisco bank has invested in a redesign of its website, an area many banks have neglected of late.

Financial messaging organization Swift opened its KYC registry to fund distributors and custodians Thursday.

A visit to an overnight shipping store in Napa Valley reveals that outdated payment-processing procedures remain de rigueur with some merchants — despite the fraud risk.

San Diego-based Mitek, a firm that specializes in capturing mobile data for customer acquisition, has acquired Dutch identity verification company IDchecker.

Namu is trying to solve a problem facing all banks that vie for millennials' attention: how to make the mobile banking experience more appealing. Its app refreshes users' memories of transactions with images illustrating what they bought.

In a sign that the GSEs may once again be trying to compete with each other, Freddie Mac will no longer charge lenders to use its Loan Prospector automated underwriting system.

Independence Bancshares in Greenville, S.C., has raised nearly $8.5 million to help it expand its payments, technology and digital banking operations.

The explosive growth of largely unregulated online lenders has given them new opportunities to prey on unsuspecting borrowers.

Identity thieves stole information on 104,000 U.S. taxpayers from the IRS website and used the data to file fake tax returns that yielded as much as $50 million in refunds, agency Commissioner John Koskinen said.