Bank technology

Airbnb’s recent rebranding featured personal narratives from employees and customers as well as stories that emphasized the company’s local roots. Banks can apply these lessons to their own marketing and product development, according to consultant Sam Maule.

Ion Bank has been using interactive teller machines, which let customers conduct video chats with tellers, for more than a year. The technology has helped some of its branches stay open for business 27 hours longer per week without overspending.

Fifth Third Bancorp took a $17 million impairment charge on properties it owns because it no longer plans to build branches on them. More banks may need to do the same.

International Business Machines Corp. is putting its Watson natural-language technology to the test with consumers on a wide scale for the first time.

Jeremy Allaire, CEO of Circle Internet Financial, explains how his company follows anti-money laundering and know-your-customer regulations in a field associated in the public mind with anonymity and black markets. He also discusses the risk-based approach to AML and why compliance won't necessarily undermine Bitcoin's cost advantage as a payment system.

EBay Inc.'s online ticket reselling unit StubHub was targeted by hackers who used stolen data to buy Elton John and Justin Timberlake tickets, Manhattan District Attorney Cyrus Vance Jr. said, as he announced six indictments in the case.

Online banking sites are as leaky as sieves, according to some researchers' tests. They are especially vulnerable to clickjacking.

The credit card issuer is looking to build its campus business at a time when other banks' relationships with college and universities are facing regulatory threats.

The Target data breach last year, which exposed the data of up to 110 million cardholders, reigns as the largest security lapse of the past 12 months. But this year has seen at least five other noteworthy cases of card data theft, all targeting retailers.

The bank's adoption of scheduling technology underscores the fact that, while branch traffic is declining, most sales of loan, deposit or investment products are still made at the branch. It's also further evidence that banks are using technology to engage with customers who are visiting branches less and less.

Swift announced that six more banks — Barclays, Deutsche Bank, Erste Group Bank, HSBC, ING and Raiffeisen Bank International — have signed up to jointly develop the organization's Know Your Customer Registry.

Ion Bank is expanding the use of video tellers in its branches a little more than a year after initially deploying this technology.

Goodwill industries is investigating a possible theft of customer card data.

Cardtronics Inc. (CATM) is set to buy Welch ATM for $160 million, expanding the ATM provider with an additional 26,000 kiosks.

Altisource Portfolio Solutions' acquisition of Mortgage Builder Software will close next month, the companies announced Monday, following weeks of rumors but no official confirmation of the deal.

The ".bank" Internet domain will soon be operated by the Financial Services Roundtable and a coalition of financial services industry organizations.

Apple's partnership with IBM is big and dramatic, but it’s unclear if it will offer anything bankers don't already have access to.

Monitise, an e-commerce firm in London, said on Monday that it has expanded its mobile banking partnership with IBM. The announcement comes less than a week after IBM signed a partnership with Apple to create business apps for iOS devices.

Scivantage is launching new software called sqope that helps investors track the performance of their investments.

In The Members Group's innovation lab, engineers have been tinkering with an app that lets Glass users tap to make a payment.